Data privacy policy


The protection of your personal data is of particular concern to us. LivingCarpets Massteppiche GmbH, FN 268570 g, Brigittenauer Lände 68/5/L, 1200 Vienna, hereinafter referred to as "LivingCarpets", collects, processes and stores personal data exclusively in accordance with the statutory provisions of Austrian data protection law, in particular the Data Protection Act 2000 (DSG) and the Telecommunications Act 2003 (TKG). 

Visiting our website, your IP address, beginning and end of the session will be recorded for the duration of this session. This is for technical reasons and thus constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO. Unless otherwise regulated below, this data will not be further processed by us.


Handling of personal data

LivingCarpets takes your privacy very seriously and treats your personal data LivingCarpets takes your privacy very seriously and treats your personal data confidentially and in accordance with the statutory provisions. 

LivingCarpets collects, uses and discloses personal data only if this is permitted by law or if you consent to the collection of such data. 

Personal data is all information that can be used to determine your person and which can be traced back to you - for example, your name, e-mail address and telephone number.


Your rights

You have the right to revoke your consent to the collection and use of personal data at any time with effect for the future. You have the right to request information about stored personal data, the information can also be provided electronically. You have the right to request the deletion, blocking or correction of stored personal data, unless legal regulations do not allow data deletion. 

You can request the above rights by email:, by letter to the address: LivingCarpets Massteppiche GmbH, Brigittenauer Lände 68/5/L, 1200 Vienna, or by telephone: 0043 1 3000 904. 

In the event of a breach of the GDPR, you have the right to lodge a complaint with the competent supervisory authority.


Contact with us

If you contact LivingCarpets by using the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing your inquiry and in case of follow-up questions. We do not pass on this data without your consent. This is a legitimate interest in the sense of the DSGVO. We do not pass on this data without your consent.


Responsible contact

The data processing on this website is carried out by LivingCarpets. Our contact details can be found below: LivingCarpets Massteppiche GmbH, Brigittenauer Lände 68/5/L, 1200 Vienna, phone: 0043 1 3000 904, e-mail:
Passing on the data


Passing on of data

Personal data shall only be passed on to third parties by LivingCarpets if this is absolutely necessary for the fulfillment of the order or contract. 

The data shall be passed on to the shipping company commissioned with the delivery of the goods. For the processing of payments, the necessary payment data will be passed on to the selected payment service provider. 

For the sending of advertising material, the data will be passed on to external service providers. Data will not be passed on to third parties for external advertising purposes, unless such data must be passed on by order of the competent authorities in individual cases in fulfillment of legal obligations for law enforcement purposes, to avert danger or for other reasons.


Data security

The website of LivingCarpets is protected by technical and organizational measures against loss, destruction, access by third parties, modification or distribution of personal data by unauthorized persons to the best of our ability. 

Despite regular checks, however, complete protection against access or dissemination of data by unauthorized persons is not possible.


Data collection


Our website uses so-called cookies. These are small text files that are stored on your terminal device with the help of the browser. They do not cause any damage. We use cookies for technical reasons in order to be able to offer our website in a functional way. Some cookies remain stored on your terminal device until you delete them. They enable us to recognize your browser on your next visit.

In the case of cookies that are not necessary for functional reasons, we request your consent in the cookie window (Art. 6 para. 1 lit. a DSGVO). Only if this is actively given will your personal data then be processed.

In the case of cookies that are marked as functionally required in the cookie window, we base our legal basis on our legitimate interest (Art. 6 para. 1 lit. f DSGVO) in making the website user-friendly. If cookies are deactivated, the functionality of our website may be limited.


Server log files

The LivingCarpets website can be visited without providing any personal data. To ensure the smoothest possible operation of the website, only access data is stored in so-called server log files. 

The following access data is logged: 

- Used browser type/version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Date and time at the time of access
- Amount of data sent in bytes
- Name of the requested file
- Source/reference from which you reached the page
- IP address used

This data does not provide any information about the person visiting the website. The collected data is only used for statistical analysis and to improve the website. However, the website operator reserves the right to check the server log files at a later date if there are concrete indications of illegal use.


Analysis tools

Use of Google Analytics

This website uses the "Google Analytics" service, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), to analyze website usage by users.

Google Analytics uses "cookies", which are small text files placed on the user's computer, to help the website analyze how users use the site. The information generated by cookies about the use of the website is usually transferred to a Google server in the USA and stored. Your IP address is recorded, but immediately pseudonymized (e.g. by deleting the last 8 bits). This means that only a general localization is possible.

The relationship with the web analytics provider is based on the "Privacy Shield" agreement. The data processing is based on the legal provisions of § 96 para 3 TKG and Art. 6 para 1 lit. a (consent) and / or f (legitimate interest) of the DSGVO. Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer and our web presence. Since the privacy of our users is important to us, user data is pseudonymized.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. 

The visitor of the website can prevent the storage of cookies by selecting the appropriate settings on the browser software. LivingCarpets points out, however, that in this case not all functions of the website can be used. In addition, the collection of data generated by cookies and related to the use of the website (including the IP address) to Google and the processing of this data by Google can be prevented by downloading and installing the browser plugin available at the link below:

Here you can find more information about the use of data by Google Inc:


Plugins and tools

Use of Google Web Fonts

For the consistent display of fonts, so-called web fonts are used, which are provided by Google. When you call up a page, web fonts required by your browser are loaded in the browser cache so that texts are displayed correctly. 

The browser you use connects to the Google servers and Google is informed that our website has been accessed via your IP address. 

The use of Google Web Fonts is necessary so that our website can be displayed consistently. If your browser does not support Google Web Fonts, a standard font will be set by your computer. 

Further information on Google Web Fonts can be found at: and on the handling of user data can be found in Google's privacy policy at:


Use of Google Maps

This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. 

Google Maps is used so that the places we list can be found more easily and are also displayed correctly. This is done in accordance with the provisions of Art.6 para.1 lit. f DSGVO. For more information on the handling of user data, please refer to Google's privacy policy at:


Use of YouTube

Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established.

This tells the YouTube server which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. 

For more information on the handling of user data, please refer to YouTube's privacy policy at: