Data privacy policy

The protection of your personal data is very important to us. LivingCarpets Massteppiche GmbH, FN 268570 g, Brigittenauer Laende 68/5 / L, 1200 Vienna, hereinafter referred to as “LivingCarpets” for short, collects, processes and stores the personal data of customers exclusively in accordance to the legal regulations of Austrian data protection law, in particular the Data Protection Act 2000 (DSG) and the Telecommunications Act 2003 (TKG).

Handling of personal data

 LivingCarpets takes your data protection very seriously and treats your personal data confidentially and in accordance with legal regulations. LivingCarpets collects, uses and passes on your personal data only if this is permitted by law or if you consent to the data being collected. Personal data includes all information that is used to identify your person and which can be traced back to you - for example your name, your email address and telephone number.


Customer rights

• The customer has the right to revoke any consent given to the collection and use of personal data with effect for the future at any time.
• The customer has the right to request information about stored personal data; the information can also be provided electronically.
• The customer has the right to request the deletion, blocking or correction of the stored personal data, unless statutory provisions do not permit data deletion.
• The customer's rights above can be claimed by email:, by letter to the address: LivingCarpets Massteppiche GmbH, Brigittenauer Laende 68/5 / L, 1200 Vienna, or by phone +43 1 3000 904.

Passing on the data

 LivingCarpet will only pass on personal data to third parties if this is absolutely necessary for the fulfillment of the order or contract. The data will be passed on to the shipping company commissioned with the delivery of the goods. To process payments, the necessary payment data is passed on to the selected payment service provider. The data is passed on to external service providers for sending advertising material. The data will not be passed on to third parties for external advertising purposes, unless such data must be passed on by order of the competent authorities in individual cases in order to fulfill legal obligations for purposes of criminal prosecution, to avert danger or for other reasons.


Data security:

 The LivingCarpets website is as secure as possible through technical and organizational measures against loss, destruction, access by third parties, modification or dissemination of personal data by unauthorized persons.

Despite regular controls, complete protection against access or distribution of the data by unauthorized persons is not possible.

Use of cookies:

 LivingCarpets uses so-called cookies on various pages. These are small text files that are stored on the customer's device. Some of the cookies used by LivingCarpets remain on the customer's device and enable LivingCarpets to recognize the customer's browser the next time they visit. The customer can set his browser so that he is informed about the setting of cookies. He can decide individually about their acceptance or can exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of the LivingCarpets website may be restricted.


Storage of access data in server lock files:

 The LivingCarpets website can be visited without personal data. To ensure trouble-free operation of the website, only access data is stored in so-called server lock files. The following access data is logged:

Visited website
Date and time at the time of access
Amount of data sent in bytes
Name of the requested file
Source / reference from which you came to the page
Browser used
Operating system used
IP address used

These data do not allow any conclusions to be drawn about the person visiting the website. The data collected are only used for statistical evaluations and to improve the website. However, the website operator reserves the right to check the server log files retrospectively if there are concrete indications of illegal use.


Use of Google Analytics for web analysis:

This website uses the “Google Analytics” service offered by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to analyze website usage by users. Google Analytics uses so-called “cookies”, small text files that are stored on the user's computer and that enable an analysis of the website's use by the visitor.

 The information generated by cookies about the use of the website is usually transferred to and stored on a Google server in the USA. Your IP address is recorded, but pseudonymized immediately (e.g. by deleting the last 8 bits). This means that only a rough localization is possible.

 The relationship with the web analysis provider is based on the "Privacy Shield" agreement. The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or f (legitimate interest) of the DSG-VO. Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized. By using this website, you consent to the processing of the data collected about you by Google in the manner described above and for the purpose set out above.

The visitor to the website can prevent the storage of cookies by setting the browser software accordingly. LivingCarpets would like to point out, however, that in this case not all functions of the website can be used. In addition, the collection of the data generated by cookies and related to the use of the website (including the IP address) to Google and the processing of this data by Google can be prevented by downloading and installing the browser plug-in available under the link below:

You can find more information on data usage by Google Inc. here:


Our website uses plugins from the Google-powered YouTube website. The site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our YouTube plug-in-enabled sites, you are connected to YouTube servers. The Youtube server is informed about which of our pages you visited. If you are logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. For more information on how to handle user information, please read the YouTube Privacy Policy at:


 If you contact LivingCarpets using the form on the website or by e-mail, the data you provide will be stored by us for six months in order to process the request and in the event of follow-up questions. We do not pass on this data without your consent.


Data security

The LivingCarpets website is secured as well as possible by technical and organizational measures against loss, destruction, access by third parties, modification or distribution of personal data by unauthorized persons.